Quick Answer: How Do I Contact My Old Grab Driver?

How do I call an old grab driver?

Remain calm, tap History from the side menu, and select the trip, in which you missed your item.

Tap on the Call Button to call your driver.

Don’t worry, your number will be masked to protect your privacy..

How do I contact Grab driver?

💬 Chat with us from your Driver appGo to Account (bottom bar) and select Help Centre.Select Support on the bottom navigation bar.Scroll down the page, select Call us. You’re all set for us to serve you. 🎉

How can I track my grab driver?

Once the driver is already in-transit with your package, you can monitor the driver’s location through the App….How do I check my transaction history?Open your Grab App.Tap ‘Activity’ on the lower part of the screen.Select ‘Delivery’.Select ‘Past’ for completed deliveries or ‘Ongoing’ for current deliveries.

How can I recover my grab history?

Simply tap History on the left menu to review your trip history. You will see colour labels to help you identify the ride.

How do I report grab?

Here is how you can submit a report via the Help Centre if you are an Android user:Launch your Grab Driver Application.Tap on ‘More’ and look for ‘Support’Tap on ‘Help Centre’Search and tap on ‘Submit FairPlay’Fill in the required details and submit the report.More items…•

How do I email grab?

Go in-app – Launch the in-app Help Centre for a more personalised experience. Instant answers – Navigate to find articles that answer frequently asked questions. Contact a Grabber – If you can’t find the answer, let us know through one of our forms. Get a reply by email – We’ll respond to your registered email.

Who will pay grab delivery?

Yes, the recipient can pay for the delivery fee. Just indicate your special instructions on the Notes section to inform the rider about this. For more information regarding GrabExpress and it’s features, kindly refer to this link: grab.com/ph/express/ .

How do you message grab drivers?

Open the Grab app. Make a GrabTaxi or GrabCar booking. Tap the Chat icon in the “Driver on the way” screen. Send your driver a friendly message!

How can I retrieve a receipt online?

How can I access my receiptsLook for the Account icon at the bottom right corner of the home screen.Select the Help Centre. Your last booking will be displayed. … Then, under Report an issue category, look for More Issues.Tap on I’d like an email copy of my receipt article.

How can I check my chat history?

Tap on Message on Grab app homepage then click on Chats, to find the message from your driver. What should I do if I can’t see the in-app chat in the Grab app? You will receive a notification from us once this feature is available to you.

How do I check my grab spending?

How to check your Grab summary / history of spendingStep 2: Insert your mobile number and country.Step 3: Look for your PIN via your Grab App’s Notification (Hurry as you only have 3 mins for this)Step 4: Once inserted the PIN successfully, you will be redirected to the main page and have your coverage date checked.

How do I arrange grab pick up?

Go to GrabExpress in the Grab App. Open your Grab app and tap on “Delivery”.Key in pick-up and drop-off locations. Key in your pick-up and drop-off locations to get your upfront fixed fare.Fill in recipient information and confirm your booking. … Get a driver. … Track your delivery.

Can I choose my grab driver?

Sorry, you cannot choose your Hitch Driver. However, before you make a booking, you may request for a same gender Hitch Driver. Tap 1 person to access more options.